Frequently Asked Questions
How is message count calculated?
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Each WhatsApp notification sent counts as 1 message. For example, if you configure 3 boards with 10 events each, that's 30 messages/month on the free plan.
Can I upgrade from Free to Pro?
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Yes! You can upgrade anytime. Your free messages won't carry over, but you'll immediately get access to unlimited messages.
What happens if I exceed 25 messages on Free?
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You'll receive a notification that you've hit your limit. You can either upgrade to Pro or wait until the next month when your counter resets.
Is there a free trial for Pro?
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Yes! We offer a 7-day free trial of Pro. No credit card required to start the trial. Cancel anytime before the trial ends.
Can I cancel my subscription?
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Absolutely. Cancel anytime with no penalties. You'll keep access to Pro features until the end of your billing period.
How do refunds work?
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We offer a 30-day money-back guarantee on all subscriptions. If you're not satisfied, contact support@whatsappflow.app for a full refund.